Your account has been banned to be logged in from Knight Steam by 2099-12-31
If logging in to NTTGame's site with Steam shows "Your account has been banned to be logged in from Knight Steam by 2099-12-31", the account is blocked indefinitely, which is also why you can't do the -18 verification. NTTGame's support articles say a ban is a temporary or permanent penalty for breaking the terms of use; if cheating or fraud was detected the account may be closed permanently, and the detection method isn't shared.
Source / rights
Since you can't log in to the site, open the ticket without Steam login: use "Open a New Ticket" on the support site and include your character name, server and Steam profile link. Blocks that were triggered by mistake can be lifted after review.
The three account blocks on the Steam version: the 2099-12-31 website ban, Account Creation Abuse on new accounts and On Hold after a chargeback, with the official route for each and how to avoid them.
Account Creation Abuse / Contact Forum
If "Account Creation Abuse / Contact Forum" appears before server selection on a new account, or one you haven't used in a long time, it hit the automatic block against creating many accounts from the same PC or network in a short time. NTTGame's team, in its official Steam announcement thread, asks only for your character name and server, or your Steam profile link if you have no character. You can open a support ticket with the same details.
On Hold: account block after a chargeback
If you had your bank reverse a Knight Cash purchase made on Steam (a chargeback), the account gets an "On Hold" block. According to NTTGame's payment resolution guide, you can lift it by paying the refunded amount through the Payment Resolution section on the site; review takes up to 72 hours. The guide is from 2016 and payment options may have changed, so open a ticket if you run into trouble.
Source / rights
How do you avoid a block?
- Don't create many accounts from the same PC in a short time.
- Don't log into other people's accounts or let others into yours; account sharing can count as a violation.
- Don't reverse Steam payments through your bank; if there's a problem, contact NTTGame support first.
- Don't use cheats or bots. The rules and ban lengths on the Turkish servers are in Knight Online ban policy: how long each ban lasts.
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